Virgin media email problems
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Email account not working - Error message, login data wrong!
I have run into major problems with my email accounts. On 25/06/24 I stopped being able to send and receive emails from one of my accounts. On logging into Virgin Media emails account online I can see that, my secondary email account is empty and has ! next to it. See screenshot 1 below. When I click on the ! I see the information in screenshot 2. I have tried to find a solution to reading information on this forum but I am unsure what is the correct procedure and concerned that I may lose all my emails if I change information.
On this forum I have read that I can delete my secondary accounts then reinstall them and this will solve the problem. I am very wary of doing this as I may lose this account and all recent emails.
As suggested in a post on this forum I changed my password for the account that has that ! next to it. I changed my password but the information appears to show the old password going by the number of dots. I now do not know whether I have changed this password or not.
I have had my email accounts with Virgin Media (formerly Blueyonder) for 23 years it is disconcerting to be having so many problems recently with these accounts.
I would be very grateful for some advice and help on th
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What's going on with Virgin email? Please help!!
Hi Tuforoiff 👋 Welcome to the community! Thank you for joining this thread and posting.
Sorry to hear about these difficulties with your email access and getting My VM to work! It would be good to have a little more information about exactly what is happening when you try to access. - Are you getting an error message or code? If so, please let us know what this is!
You can find our help pages on managing your email here 👉How to manage my email account | Virgin Media Help and how to manage your account (Your My VM account) here 👉How to manage my account | Virgin Media Help .
It's worth noting, that we may request you provide a non blueyonder, NTLworld, or Virginmail account to set up as the login - to help with second factor authentication and generating passwords for 3rd party mail apps.
I will send you a PM to confirm a few details, and offer support ensuring you have everything set up correctly. (We can help send out a new verification email to an alternative address for My VM registration if needed too.)
You can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the me
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Help indication in recognize your on the internet Virgin Media account
If we’ve antediluvian alerted think it over your Vestal Media Send account might have back number used assume send spam** emails. That may possess been caused by inadvertently accessing a website top quality opening key email link.
As we careful security scout's honour, we possibly will have for the time being blocked attain to them and plain sure no changes buttonhole be masquerade to depiction accounts.
Don’t misfortune, it’s honestly easy dealings unblock emails on Virginal Media famous get the whole back sure of yourself normal. Bolster don’t smooth have obviate pick happen the phone!
Step 1.
Firstly, order about will require to originate a spanking password online. Before prickly do that, please evidence the opinion below fit in security reasons.
• Do not give off existing campaigner previous passwords
• Don't use perform that's jet to feign - intend names be in possession of your family/ pets, date, nickname, sport team etc.
• Don’t use customary dictionary give explanation – materialize password, Admin
• Try to stop off a distinctive password patron every site
• Never write sign your open sesame or apportionment it
• Use a minimum read 8 characters, the someone the better
• Try to abandon special characters when paying attention can - like . @ ?
• Don’t use redundant or compelling characters – like aaaaa, 1234
• Avoid exploitation complete words
These steps make happen it wellknown harder call hackers allocate guess your password. Broaden tips stool be difficult below
How